Overview

Sending notifications by e-mail is done through scripts. This page provides an example that uses the C# language to send e-mails when an alarm has been triggered.

Since this is a characteristic of the group, to use this feature, set the column "NotificationMethod" on Alarm / Groups to the method that will handle the email sending. This means that the method will be called whenever an alarm in that respective group is triggered.

On this page:

Solution Example

Alarms Email and SMS Example

Configuration Process

To ensure the proper functioning of this tool, it is necessary to confirm two things: if the sending method is correctly described, and if the alarm is triggering properly.

Creating a Sending Method

The notification method is the script that will run when the alarm was triggered.

Go to Scripts / Classes and create C# class from the Server domain, then create a public method as the following.

public void NotificationMethod(AlarmEventInfo[] events)

For this example, the name "NotificationMethod" was chosen, but any name is possible. The essential thing is that the method is public and that the arguments are as described.

Binding Method to Alarm Group

After creating a method, we need to bind it with an AlarmGroup. This can be done through the "NotificationMethod" column in the Alarms / Groups table.

There are two ways to set this field, either by writing the full method path or by using the visual interface, clicking on "..." button on right side of this field.

If you chose to write the full path, the string will be like this: 

Script.Class.<CLASS NAME>.<METHOD NAME>

For this example, it would be: "Script.Class.NotificationsHandle.sendEmail".

If you choose to do it by the interface, a display like this will appear:

The Script.Class tree shows every class with the domain Server. 

To select a method, navigate through this tree and select the method that will be used for the callback when an alarm happens. Note that the full path appears in the label "Asset Path".

Click OK to save the changes. 

Example: Sending E-mail C#

Creating Tags and Interface

To send an e-mail, some information is needed, such as the source e-mail, the target e-mail, the SMTP link, and the password for the source account. Then, we need one tag for each of these properties. To better organize the solution tags, we will use a template specifically for these settings. Furthermore, the “Sensor” tag will be used to trigger the alarm condition. In order for your project to send an email when an alarm occurs, you need to configure some alarm items. See the images below:


Display Configuration

To send an e-mail, we'll need the previously created information. You also need to add a way to change the sensor value and visualize the alarms.


Create a Class Method


The next step is to configure the NotificationMethod column in the Alarms / Groups section like the following image:


The NotificationMethod then receives the alarm events that are being generated. See an example of code below in which an email is sent from a template called "MyEmailSettings"

public void SendEmail(AlarmEventInfo[] events)
{
 //Protection in case events its null
	if (events == null)
		return;
	
	//Get the first event
	AlarmEventInfo eventX = events[0];
	if  (eventX.State != 1)
		return;
	
	//Get information about the alarm event to create the body of the email	
	string body = "Time: " + eventX.ActiveLocalTime.ToString() + "\n" +
	"Message = " + 	eventX.Message + "\n" +
	"Area = " + eventX.Area + "\n" +
	"Group = " + eventX.Group + "\n" +
	"Tag = " + 	eventX.TagName + "\n"	 ;   
    
	//Code to send email			
	try 
	{
	    //Configuring the SMTP Client
		System.Net.Mail.SmtpClient mySmtpClient = new System.Net.Mail.SmtpClient(@Tag.MyEmailSettings.Server_SMTP, 587);
        mySmtpClient.DeliveryMethod = System.Net.Mail.SmtpDeliveryMethod.Network;
        mySmtpClient.EnableSsl = true;
        mySmtpClient.UseDefaultCredentials = false;
        mySmtpClient.Credentials = new System.Net.NetworkCredential(@Tag.MyEmailSettings.senderEmail, @Tag.MyEmailSettings.senderPassword);
        //mySmtpClient.Credentials = new System.Net.NetworkCredential("welliton.faturas@hotmail.com", "AGBDLCID3aA");
       
		//Sending the email
		mySmtpClient.Send(@Tag.MyEmailSettings.senderEmail, @Tag.MyEmailSettings.recipientEmail, "Email notification", body);
      
	}
	catch (Exception ex)
	{
		@Info.Trace("Error sending message: " + ex.Message);
	}
	
}

Execution

Every time an alarm happens when the project is running, the method configured in the NotificationMethod column is called. The method will receive an Array of the AlarmEventInfo class as a parameter. The following members can be used for the AlarmEventInfo class.

DateTimeOffset AckTime 
DateTimeOffset ActiveLocalTime 
DateTimeOffset ActiveTime 
DateTimeOffset DateCreated  
DateTimeOffset NormTime   

string Area 
string Category 
string ColorBG 
string ColorFG 
string Comment 
string Deadband 
string DetailsValue 
string Setpoint 
string SetpointDeadband   

int Condition 
int Disable 
int UnAck  
int Priority 
int Quality 
int State
 
TimeSpan Duration 

string Group 
string Level 
string Limit 
string Limit1 
string Limit2 
string Message 
string Setpoint 
string SetpointDeadband            
string TagName 
string UserName 
string Value

Once you have defined the NotificationMethod, you can do other actions besides sending an email, such as send an email, such as sending a message box, creating sound for an alarm message, etc.

→ Check out our Alarms Email and SMS Example.

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