Overview

The software platform offers many features and tools to manage user accounts for access control.

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User Configuration

The named Users with authorization to access the Solution are defined in the SecurityUsers table on Security → Users

Pre-Defined Users

The following user names are configured by default:

  • Administrator: built-in user that controls the Security System. No password is configured by default. You should set a password for this user.

  • Guest: used by default to access and when you log off as another user. No password is configured by default.

  • User: used as a generic login user. No password is configured by default.

Guest access

If the User did not execute any LogOn or Identification procedure, it will be recognized as the pre-defined Guest User, which is equivalent to an anonymous access.

The Guest user is the default user for anonymous logins and does not have a password assigned. It cannot be deleted nor have a password added. When you log off as another user, the Guest user is activated. To restrict access to resources, you may modify the permissions for the Guest user.

Do not create other users with the same names or altering the row IDs of these built-in platform objects.

Administrator Unique Authorizations

The Administrator is the sole user capable of deleting, blocking users, and defining passwords for database interfaces.

It's only when logged as Administrator, it is possible to delete the history on TrackChanges and SolutionHistory tables. 

Removing Users

You have three ways to disable users:

  • Blocking: use to block the user’s access. You may want to use this for users who are no longer in your company.

  • Flagging as deleted: use to block the user’s access and flag the user as deleted, without deleting the user. You may want to use this for users who are no longer in your company.

  • Deleting: removes the user completely from the system.

The method used varies according to the Security requirements on managing users for your application.


SecurityUsers Configuration Table

Property

Description

ID

Identifies uniquely the user within the system.

VersionID

Identifies uniquely the version of the user's record.

Name

Names the user.

Permissions

Assigns the user to permission groups (e.g., Administrator, Maintenance, etc.) defined in Security/Permissions. Check out Permissions

Password

Allows entry of a unique password for the user. Validates the password against configured requirements. Refer to Security Policies for configuring password requirements.

PasswordHint

Provides a hint to help the user remember their password.

Policy

Assigns the user to a security policy (e.g., Enhanced, Critical, Default) defined in Security/Policies. Check out Security Policies.

Deleted

Indicates if the user account is marked for deletion.

Alias

Offers an alternative name or identifier for the user.

Company

Associates the user with a specific company or organization.

UserGroup

Assigns the user to a specific group or department.

Attributes

Describes additional attributes or characteristics of the user.

Level

Specifies the user's level or rank within the organization.

Category

Classifies the user into a category or type (e.g., technical, administrative). Refer to Categories to read more.

LockState

Shows the current lock state of the user's account (e.g., locked, unlocked).

DateCreated

Records the date when the user account was created.

DateModified

Notes the date when the user account was last modified.

ContactInfo

Lists contact information for the user (e.g., name, email, phone number).


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